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How to Avail of the Service: 

Step Applicant/Client  Service Provider Duration of Activity
(Under Normal
Circumstances) 
Person in
Charge
Fees Form 
1 Fill-out Eligibility/Exam
Records Request Form
(ERRF).
Receive/review
accomplished ERRF and
DF, and issue Order of
Payment.
1 minute ESD
personnel
  ERRF (Revised
100312);
DF and Order
of Payment
2 Wait for the request to
be processed.




















Verify/validate data and
information based on
the records.

If record is accurate,
encode examination and
personal details and
print certification.

Review data/findings
and affix initials on the
file copy of certification.

Affix signature on the
certification.

Photocopy the certification
and Identification Cards.

Issue order payment and
advise client to pay at
the Cashier
15 minute



5 minute




3 minute






2 minute


1 minute


ESD
personnel

ESD
personnel




ESD
personnel


Director


ESD
personnel

ESD
personnel

   
3 Pay to the Cashier. Process payment and
issue Official Receipt.
1 minute Cashier  P100.00/
copy
 Official
Receipt
4 Present OR and affix
signature on the release
portion of the ERRF or
file copy.
Release the Certification
of Eligibility to client.
2 minute  ESD
personnel
  Certification of Eligibility
END OF TRANSACTION

 Note: Forms are available at the CSC Regional Office and CSC website www.csc.gov.ph.
The 30-minute processing time is for one client being served at one time. The time is extended when there are two or more clients.

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